Ngwenya Newsletter July 2023

In this edition:
SIGHTINGS RESORT UPGRADES RESORT NEWS CELEBRATIONS NOTICES

The early days of 2023 at Ngwenya have seemingly transformed into months in the blink of an eye. The challenges brought by the floods caused by Cyclone Freddy earlier this year tested our resilience, but just like the Crocodile River forging its path through rugged terrain, we navigated the ebbs and flows of these obstacles with unwavering determination. Amidst it all, we have nurtured a vibrant community of nature enthusiasts who have embraced the symphony of wildlife and the tranquility of our surroundings. Each guest has contributed their own unique brushstroke to the canvas of our journey. Yet, the first half of the year was not solely defined by challenges.

As the floodwaters receded, the sun illuminated countless moments of joy and discovery, casting its warmth upon the smiling faces of our cherished Shareholders. Laughter, genuine connections, and heartfelt moments have intertwined, mirroring the intricate interactions among the diverse wildlife of the Kruger National Park.

Our journey has been a captivating blend of peaceful moments and turbulent trials, and we invite you, our valued Shareholders, to pause and immerse yourself in the captivating chapters that have unfolded at your treasured ‘Jewel at the Kruger.’

Sighting shared by Jannie Engelbrecht

A Black-throated Wattle-eye (Beloogbosbontrokkie) was spotted close to unit 70 by a guest back in February.

Did you know? The female black-throated wattle-eye takes on the responsibility of incubating its eggs for approximately 16-18 days, while the male does all of the hunting. During this time, they can become incredibly aggressive toward any intruders near their nest, attacking other birds, snakes, and even humans with their claws and beak. You do not want to mess with this mama!

Sighting shared by Gia Scholtz

This beautiful little guy, a Barn Owl, somehow found his way into one of the units, where he was discovered by our housekeeping team. They enlisted the help of the maintenance team, who carefully and calmly, manoeuvred him into a corner where they could safely gather him up. They then duly removed him back to the great outdoors and left him in the fork of a large branch, in a dense, shady tree away from any populated areas.

Ngwenya Wildlife Photography Competition

We have seen all the stunning wildlife photos our guests and Shareholders tag us in on social media and this inspired us to launch the Ngwenya Wildlife Photography Competition in February. This exciting competition allows guests to submit their top-quality, high-resolution photographic masterpieces, taken at the Kruger National Park or during their stay at Ngwenya Lodge, to us for a chance of having their photo featured as our Facebook cover photo for an entire month! The response has been absolutely incredible, and we plan to continue the competition until the end of the year, announcing a new winner each month.

You can also join in on the fun and share your best wildlife sighting with us!

Visit our blog to learn all the competition rules and guidelines on how to enter. Make sure to check out this month's winning photo on our Facebook page.

We are constantly on the lookout for even the smallest details that may require a touch of tender love and care within our Resort. Here’s what we’ve been up to in the past six months:

The living area and bedroom in units HB01 and HB07 were repainted

The games room has been retiled

The Resort fence line to the Kruger National Park was rebuilt to withstand heavy weather

The speedbumps were repainted

The bridge at Reception was fixed and varnished

Units 435 and 535 received general maintenance and upkeep

The following projects are still ongoing

Five new generators are being installed at the Resort
(in progress)

Older air conditioners are being replaced where needed
(ongoing process)

New patio chairs have been purchased. We have received 280 chairs so far and more are coming soon
(in progress)

Cyclone Freddy

According to the World Meteorological Organization, Cyclone Freddy is believed to be the longest-lasting cyclone ever recorded in history. While South Africa was not directly hit by Cyclone Freddy, our close proximity to Mozambique led to a few provinces, including Mpumalanga, experiencing severe rainfall, strong winds, and flooding during the months of February and March. The rainfall from the cyclone was incredibly intense, with reports indicating that certain provinces received several months' worth of rain in a mere 24-hour period.

Ngwenya Lodge, for instance, received an astounding 300mm of rainfall in just under three days. The floods led to the closure of Crocodile Bridge and the formation of sinkholes on the roads necessitated the temporary shutdown of the Kruger National Park. We experienced some damage, particularly the collapse of the fence line between the Resort and the Park. However, we have taken swift action to rebuild it to ensure the safety and security of the Resort, and to withstand heavy weather such as cyclones in the future.

The Kruger Lowveld Foundation

The Kruger National Park has faced significant challenges, with the impacts of Covid-19 and recent floods taking a toll on its tourism revenue. The consequences have been far-reaching, causing considerable damage and increasing maintenance expenses. However, we firmly believe that our Resort guests are drawn to this area because of their deep love and appreciation for the natural environment that both the Resort and Kruger Park offer.

Keeping these factors in mind, the Ngwenya Board put forth a proposal in April to establish the Kruger Lowveld Foundation (KLF), a non-profit organisation dedicated to working in close collaboration with Kruger Park on targeted infrastructure and environmental projects. Members of the KLF would have the opportunity to contribute funds or lend their expertise to support these initiatives, while the foundation would diligently oversee the progress, ensuring transparency and providing regular updates to its members. Together, we can make a positive impact and safeguard the natural beauty that captivates us all.

The results of the survey circulated to Shareholders in this regard, would indicate that we should pursue the proposal further. We are very conscious that we should tread this path carefully as this is not a simple task and requires thorough investigation and strong commitment from all individuals involved. In charting a way forward, we see it necessary to establish a Founding Committee whose sole mandate will be to thoroughly investigate the proposed Foundation concept and, based on their findings, make a decision to go forward with its establishment or not. The Founding Committee will be recruited from those shareholders who indicated their willingness to serve on the Board of the proposed Foundation.

We shall endeavor to keep you informed of progress with this project as matters unfold.

Ngwenya Broadband Installation Update

Following some delays because of the flooding that occurred in February and March, post Cyclone Freddy, the broadband installation project is almost complete, currently in testing phase, and if circumstances allow the broadband is expected to be fully operational by the end of July.

Application for Mining Right Update

There is currently no news to report in this regard, but we remain vigilant and will continue to monitor the situation for any new proposals or applications.

We stand firm in our commitment to protect the rare and priceless jewel that this ecosystem is, and we are ever-grateful for the support we have enjoyed from our Shareholders in this regard.

Ngwenya Lodge, once again, enjoyed great success in the annual RCI Reward & Recognition Programme, as announced by RCI to the Industry on Friday, 5 May 2023.

Ngwenya Lodge brought home:

RESORT OF THE YEAR

TOP CHECK-IN AND
CHECK-OUT – LARGE

SUPERIOR SERVICE IN HOSPITALITY – LARGE

TOP HOUSEKEEPING
– LARGE

TOP UNIT MAINTENANCE
– LARGE

You might have possibly met the new faces in the Ngwenya Team already! We are proud to have them be part of our ever-growing family and wish them all success in their new roles.

Elsie Tivane
Stock Controller
Started: 01 March 2023

Priscilla Hlungwane
Workshop Stock Controller Assistant
Started: 01 April 2023

Sindile Ngomane
Radio Controller
Started: 01 February 2023

Moses Sambo
Linen Controller
Started: 01 February 2023

We embrace the joy of celebrating holidays and special occasions, as they are precious opportunities to create everlasting memories. Every moment, no matter how small, holds significance and deserves to be cherished. Here are all the celebrations we’ve had thus far:

Christmas

Jingle all the way to Ngwenya! Our Reception twinkled with fairy lights and Christmas-themed balloons, captivating our guests as they arrived. A charming display of handmade wooden reindeers and a giant inflatable Santa Claus stood proudly beside our festive Christmas tree. To sweeten their arrival, we offered each person delicious Minion cupcakes and refreshing soft-serve cups. On Christmas Day, Santa made an appearance in his upgraded sleigh, spreading joy and laughter as he showered the children with bags full of surprises at the Games Room. Meanwhile, at the Le Fera Restaurant, families gathered for a grand feast. The Restaurant dazzled with colourful tinsels hanging from above, and guests were welcomed with a complimentary glass of sparkling wine. Personalised table seating cards, bearing each guest's surname, added a special touch, along with the surprise of a sugar cane wrapped in a serviette and a Christmas cracker. It was a wonderful celebration, filled with laughter, delectable cuisine, and a whole lot of Christmas magic!

New Year’s Eve

What better way to bid farewell to 2022 than at our vibrant Lounge, with the African sun setting over the Kruger Park and a DJ spinning all our favourite tunes? The Lounge was transformed into a dance floor with vibrant balloons and disco lights, setting the stage for an unforgettable evening. The Le Fera Restaurant made sure not to miss a beat with their famous Surf & Turf and Meaty baskets. And as the clock struck midnight, we welcomed 2023 with a resounding bang! Our guests were each given a bottle of bubbly, ready to pop and raise a toast to new beginnings.

Valentine’s Day

Cupid was floating in the air this Valentine’s Day, shooting love with his bow in every direction! The Reception was so beautifully decorated, it was as if romance burst through the doors and made itself at home. As our guests were checking in, we served them some delicious love punch with a little bit of ice-cream sweetness. And just when our guests thought they couldn't be more amazed, we surprised them with little bags filled with biltong. To make the day even more special, the Le Fera Restaurant hosted a special lunch buffet; a mouth-watering feast consisting of stew, rice, roasted vegetables, tender chicken, creamy butternut soup, and a beautifully prepared lamb rump. The Ngwenya Team was overflowing with love, and it was truly a remarkable sight to behold. The day was filled with warmth and affection, making it an unforgettable experience for all.

Easter Weekend

We made sure our guests walked into an environment full of love, happiness, and, of course, chocolate eggs. The Reception was adorned with an array of Easter eggs, bunnies, and colourful Chinese lanterns. We also gifted them with a small woven bag filled with Easter eggs. Attached to each bag were adorable bunny ears and a cute little message that read, “Keep calm and carrot on.” On Sunday, the Le Fera Restaurant ushered families through their doors for a lunch buffet that surpassed all expectations. Our guests couldn't have been happier, and the children were positively overjoyed. Glowing comments poured in, praising the weekend as a beautiful and heart-warming experience.

Mother’s Day

Our Team transformed the Reception into a stunning sight with an array of pink, white, and purple lanterns, balloons, origami flowers, and twinkling fairy lights. As guests checked in, they couldn't resist pulling out their phones and cameras to take some photos. We warmly welcomed them with a refreshing fruit punch, treats from the Restaurant, and some ice-cream. To express our appreciation to all the moms and women visiting us, we gifted them with a special gift from Boeretroos, and small jars filled with homemade body scrubs. The Le Fera Restaurant hosted a three-course lunch buffet that left everyone in awe. It was delightful to witness the outpouring of love as guests spoiled their mothers.

AN ENVIRONMENT FOR

Le Fera Restaurant

Satisfy your cravings with Le Fera's Weekly Specials and brace yourself for an explosion of extraordinary flavours that will make your palate dance with joy. Join us at our Restaurant and give yourself the treat of mouth-watering buffets, all available at incredible prices. Stay in the know by regularly checking our website, so you never miss out on the delightful surprises that await during your next visit to Ngwenya.

The Le Fera Team

The Le Fera Team is pleased to welcome Helgard Holtzhauzen to the family. Helgard has been working for the Le Fera Restaurant group since 2016. He was previously part of the Mabalingwe Nature Reserve Le Fera Team before joining us here at Ngwenya Lodge in May 2023.

We wish him all the best in his new appointment. His experience will be highly valuable and we have every confidence that he will be a wonderful asset to the Ngwenya Lodge Le Fera Team!

Mbali Day Spa

The incredible therapists at Mbali Day Spa are ready to spoil you with the ultimate in African pampering. Immerse yourself in a world of relaxation as you indulge in luxurious treatments, accompanied by the soothing sounds of the Kruger. Take a break from the demands of everyday life and treat yourself to some well-deserved "me time". And while you're at it, make sure not to miss out on our monthly specials, offering you even more reasons to escape into a realm of pure bliss and rejuvenation.

Boma Braais

Wednesdays are our favourite at Ngwenya Lodge! Come along and join in as we gather around crackling fires and share stories of exciting adventures in the Kruger National Park. Our Entertainment Team adds to the fun by hosting entertaining rounds of bingo. But that's not all! The Le Fera Restaurant now has a 'pop-up bar' during peak holidays at the Boma Braais, allowing you to indulge in a wide selection of your favourite drinks while surrounded by good food and even better company.

Our guests’ and Shareholders’ experiences hold a special place in our hearts. Every story and feedback we receive is deeply cherished and valued. It is through your words that we gain insight into the impact we have on your holiday memories. Thank you for continuing to share your experience at your Ngwenya with us.

“I have been coming to Ngwenya for 10 years. Need I say more?”

“Another bi-annual visit to Ngwenya that came and went too soon! With each visit, Ngwenya just gets better and better. On arrival at Security to Reception, to the chalet's cleaning personnel, one is almost overwhelmed by the friendliness and efficiency. You made our long journey from Cape Town worth all the effort.”

“Amazing, quiet, and plugged into nature!”

“Awesome place to relax, well run and maintained. Always a pleasure to visit. Thanks for all your effort; it really makes Ngwenya a special place to visit! Please keep doing what you do. And thanks for the proper feedback platform, it shows you take pride in your work/Lodge. Thank you!”

“Ngwenya is my home away from home. I have visited Ngwenya 5 times already and will return each year. The Resort is well-positioned and close to the Crocodile Bridge Gate of the Kruger National Park. The views from the restaurant and viewing hides are spectacular. I can recommend it to anyone. The specials from the restaurant are amazing and as a couple, we can't even cook for that price. The restaurant menu has been expanded and offers a great selection of foods.”

“This was the first time our children and grandchildren accompanied us and they agreed: Ngwenya is an exclusive and super facility. Kids are safe!”

TENDER WEEKS AVAILABLE!
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propertyadmin@vrs.co.za

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Important Notices

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